RISHABH JAIN

Location unknown · 5.6 yrs experience

4+ years of proven experience in ServiceNow platform development with a strong focus on delivering scalable, high-performance enterprise solutions. Adept at designing, configuring, and customizing ServiceNow modules to streamline business processes and enhance service delivery. Skilled in workflow automation, process optimization, and ITSM/ITIL best practices, driving measurable improvements in operational efficiency. Demonstrated ability to translate business requirements into effective technical solutions, ensuring seamless user experience and system reliability. Committed to leveraging ServiceNow expertise to drive digital transformation, optimize organizational performance, and deliver long-term value.

Notes

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The model reported low confidence

experience — the model was unsure about: start_date, end_date (across 2 entries)

info

Many skills couldn't be matched to the taxonomy

skills — 20 of 20 skills are not in the taxonomy yet (100%) — they are stored and searchable under their own names; see the unresolved-skill queue

Experience

Senior Infra Developer2025-09-01 – Present

IBIL Solutions Pvt Ltd

Senior Infra Developer2024-01-01 – 2025-09-30

IDEAM TECHNOLOGIES

System Engineer2021-01-01 – 2024-12-31

Tata Consultancy Services · Noida (Delhi NCR)

Skills

REST APIs· 4.8yactive directory· 4.0yCSS· 4.0yHTML· 4.0yJavaScript· 4.0yoracle hcm· 4.0ysaviynt· 4.0ycdw· 1.8ydell techdirect· 1.8ychatgpt enterprise versioncmdb and discovery - basicsdocumentation and communicationhardware asset managementhrsd and coe configurationsincident problem & change managementreporting and analyticsscripting and automationservice catalogue and service portalservicenow developmentui customization

Education

None on file.

Certifications

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Implementation Specialist - Hardware Asset Management (CIS HAM)

ServiceNow Certified Implementation Specialist - IT Service Management (CIS ITSM)

ITIL Foundation Certification

TCS Certified Product Management Specialist