Sheen Johnson
Location unknown · 33.6 yrs experience
Senior Business Analyst with 25+ years of experience across industry and consulting, specialising in process analysis, RPA enablement, and business-side analytics for regulated environments. Proven ability to engage business stakeholders, document processes and requirements, identify automation and reporting opportunities, and support end-to-end delivery. Extensive Middle East experience supporting service delivery for global clients in Bahrain, Saudi Arabia, and India.
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Low extraction confidence
experience[0].confidence — 0.65 < 0.7
Experience
Latourrette Consulting
Keypoint Solutions
Xerox Bahrain · Bahrain
Xerox · India & Bahrain
Projects
Engage with business stakeholders to understand processes, pain points, and data requirements supporting automation and analytics initiatives. Conduct process discovery workshops and document as-is/to-be workflows. Identify and assess automation and reporting opportunities, evaluating value, complexity, and business impact. Translate business needs into clear, actionable requirements for automation initiatives. Support delivery teams through requirement clarification, backlog readiness, and UAT support. Mentor analysts and support business adoption through structured change management.
Environment: Process Discovery, Business Analysis, Automation Assessment, UAT Support, Change Management
Senior Business Analyst
Acted as senior Business Analyst and advisor on data-driven automation initiatives across regulated sectors. Supported intelligent automation programs by aligning process design, data readiness, and business outcomes with Tungsten TotalAgility platform. Served as the primary liaison between business stakeholders and technical teams, ensuring requirements clarity. Supported prioritisation of initiatives based on business value and delivery feasibility. Guided UAT and business sign-off for automation-led process improvements.
Environment: Tungsten TotalAgility, Business Analysis, Intelligent Automation, Stakeholder Management, UAT
Established and operationalised data governance and process standards supporting analytics and automation initiatives. Worked closely with C-level and business leaders to define KPIs, reporting needs, and success criteria. Supported delivery teams by translating regulatory and business requirements into operational process controls. Played a key role in UAT coordination, change enablement, and benefits tracking for clients in regulated sector.
Environment: Data Governance, KPI Definition, Regulatory Compliance, Process Standards, Benefits Tracking
Business Analyst and delivery lead
Led large-scale unstructured and structured data capture and automation programs, including document-centric workflows. Conducted process analysis and automation suitability assessments, reducing costs by 30% and improving efficiency by 70%. Delivered RPA-enabled document workflows using Xerox DocuShare and Kofax platform, aligned to business and compliance needs. Acted as Business Analyst and delivery lead, bridging business users and technical teams. Supported UAT, production rollout, and measured benefits realisation across multiple sectors.
Environment: Xerox DocuShare, Kofax, Document Automation, RPA, Process Analysis, Cost Optimization
Built strong foundations in process optimisation, quality management, and stakeholder engagement. Recognised for operational excellence, customer satisfaction, and delivery discipline. Developed expertise in customer operations, provisioning workflows, and compliance-driven processes.
Environment: Process Optimization, Quality Management, Stakeholder Engagement, Customer Operations
Skills
Education
None on file.
Certifications